FAQs
FAQ Question FAQ  Answer
Attached is an Invoice Attached is an invoice for your new order. We will sending it via registered airmail to this address: If you have any questions please respond to this email. If you send us your cell or telephone number via email and a convenient time to reach you we will try to call you back the following day.. Thank you for using VirtualGeula Seforim Shopping Service
Acknowledge JAP Membership Thank you for becoming a member or renewing your membership with the Judaica Archival Project/VirtualGeula bookfinding service. Your membership enables us to catalog, preserve and scan more books and to share them with other readers. Our members are our trusted customers. We find and purchase the Seforim they order immediately without the need for time consuming pre-quotes and they have confidence that we will find, buy and send their orders at the best prices and as quickly as possible. J.A.P Membership Plan costs only 75 shekels for 6 months and includes: Next day response, minimum orders of only 40 shekels, discounts on book purchases and searches, and participation in special sale events. Membership renewal notices will be emailed every January and July. Please reply to this email at any time if you have any questions or wish to change or cancel your membership.
Acknowledge V-G Composite Order Thank you for your order We are processing your order and have sent notices to the various authors and distributors to drop-ship the books directly to you or to deliver them to our forwarding agent in Geula. We will charge your credit card for the books only. Delivery will be charged separately in a few days according to the packed shipping weight or postage. We will email you an invoice and delivery notice on the day of shipping. Please note occasionally there may be pick up charges for any Sefer that the author sells only out of his house.
Acknowledge JAP Subscription Thank you for becoming a Subscriber or renewing your subscription with the Judaica Archival Project/VirtualGeula bookfinding service. Your subscription enables us to catalog, preserve and scan more books and to share them with other readers. Our members are our trusted customers. We find and purchase the Seforim they order immediately without the need for time consuming pre-quotes and they have confidence that we will find, buy and send their orders at the best prices and as quickly as possible.

J.A.P Membership Plan costs only 75 shekels for 6 months and includes: Next day response, minimum orders of only 40 shekels, discounts on book purchases and searches, and participation in special sale events. J.A.P Subscription Plan costs only 150 shekels for 6 months and includes all of the above plus: No minimum order charge, plus 1 bibliographic research hour, next day call back service. Please reply to this email at any time if you have any questions or need to change or cancel your subscription. Subscriptions renewal notices will be emailed every January and July. Please reply to this email at any time if you have any questions or wish to change or cancel your membership.
Advertise Your Sefer on VirtualGeula Thank you for your posting about your new and fascinating Sefer. Please register at https://www.virtualgeula.com/contact-order.htm with a credit card so we can process your request.

Our catalog is different from others in 3 ways: It shows 4 pics from the Sefer It tells how much the Sefer costs and where it can be bought (i.e. the Sefer must be in print and the publisher must be willing to supply) It is only Sifrei Kodesh If you are interested in having your Sefer appear in our catalog please:
1. Go to www.virtualgeula.com click on the right icon "Advertise here" and follow the instructions and fill out the forms and send the pics
2. OR Send us a copy to the POB below + cheque for 100 sh. or money order or credit card # . Thank you for your interest.
Becoming a Member If you have further questions I recommend that you register on our website at https://www.virtualgeula.com/contact-order.htm and read the linked pages there. As a bibliographic service we try to find the time to answer one or two questions for every new site visitor.
Book Searches are for members Our website is composed of 3 modules: An on-line webstore, a publishers showcase and the JAP search service. Since the information you are requesting has to be obtained by a researcher we must ask you to first register online at www.virtualgeula.com/terms.htm .

We try to assist new inquirers the first time with their first question so they can become acquainted with our service. I think the site adequately explains that we are a book search and procurement service We will find copy and deliver any Jewish book in print out of print as an original or facsimile copy or in any media you need. We do not undertake any book finding assignment until a person obligates himself to a membership with a credit card.
Books On Topics Other Than Judaism This subject area is beyond the scope of the Judaica Archival Project. If you wish us to survey sellers of used Israeli books  or you would like us to create a photostat of the copy in the National Library (with the publishers permission) please resend your application with your full credit card information and a commitment of one research hour to find this title.
Bound Copies Photostats are hand-bound with the Hebrew title gold-stamped on the skyvertex. The paper is creme coloured and the text is on both sides. Please allow a total of 6 weeks for scanning and binding binding since they usually bind only when they have a quantity. Soft cover phototstats are bound with heavy staples between plastic covers. Each binding holds up to 125 pages so a larger Sefer will require more than one binding.
Can’t I order through the mail ? The store is an electronic store - all orders are done electronically. The orderform and credit card gives us the information so we can follow through and complete your order as promptly as possible. Please register at https://www.virtualgeula.com/contact-order.htm so we may process your order.
Can’t See Hebrew Fonts Each catalog uses the windows Explorer encoding that the catalog owner built - in: Hebrew Windows, Hebrew ISO Visual, or Hebrew ISO logical. In your browser Got to View>Encoding> Hebrew and try all three.
Copying a Rare book Attached is a catalog entry for the Sefer I believe you wish to order. The procedure is if you want an early edition i.e. the attached catalog entry - then we copy the library copy (there are no copyright issues on a book prior to 1930 ) and then we scan it and send it to you as a .pdf file or print it (on 2 sides of the paper) and bind it (hardcover) and send it to you. Or alternatively we can search for a later edition or a photo-offset edition - new or used - whatever is available. Please let us know your preference. Please state you preference and I'll quote you an exact price before we proceed.
Do you have this Sefer ? This book is out of print. We do provide a book-finding service for JAP members - which means hunting for copies on back shelves of bookstores, finding used copies, or making a .pdf or facsimile printed copy. To order this service you need to be a JAP member. Please read the web-page www.virtualgeula.com/terms.htm . We would be happy to help you further - but please confirm that you are becoming a member and which format you prefer: new, used, .pdf, or photostat (secular copyright issues are your responsibility).
Do you have a catalog ? We are not a store - we are a search service - we find books and order them direct from the publishers in Israel. Our only catalogs are the ones on our site. Price may not appear because of currency fluctuations, Distributor price changes, and changes in availability.
English Judaica Our specialty is Hebrew Sifrei Kodesh. However we do have a dealer relationship with many of the major English Judaica publishers. In any case we would be happy to do a dedicated search for a copy among the various book dealers if you become a member.
Figuring out shipping costs We only know the shipping cost when the Sefer has been bought and is packed and I have a final weight. I always send you an invoice attached to an email the day before I ship. If you want we can guess .. each standard volume is a bit less than a kilo packed + 15 sh. packing and handling. for the regular parcels. Please go here and choose airmail/printed matter if you want to see your costs in advance .. http://www.israelpost.co.il/npostcalc.nsf/calculator2?OpenForm&L=EN&menu=1&hidec=1&mo=1
Getting a quick response We would like to always provide immediate answers and we wish we had the manpower to do so but as stated on our website because of budgetary limitations our first priority is to help our members and fully registered users.
Getting Quotes Advance quotes are a service we undertake on a one time basis for non- members who register and make a substantial order. Since many suppliers have no uniform price policy we must call call around each time for quotes. We regret we cannot continue this service if you do not become a member.
High Prices of Copies The prices of quality facsimiles are indeed high because of the nature of their labor-intensive nature. Each order is a custom order which involves procuring, copying, printing and binding. We are seeking to reduce this price by finding private/public funding for preservation and access of Rabbinic literature but so far we have not found a committed foundation.
I am looking for a Book... Thank you for your inquiry. Pardon the delay. Our first priority is to our registered members and subscribers. We try to help with bibliographic searches for first time users - time permitting. It is quite possible that a used copy can be found or certainly we can scan a copy to a .pdf file or make you a bound facsimile.

Please use the registration form at www.virtualgeula.com/terms.htm  if you wish us to process your order.
I want to make an order - what next ? Please fill out the on-site orderform. When you send us your credit card the first time we collect a $1 charge to test your card and submit your order directly to the publisher. He quotes us a price and we email the quote to you. We wait for your approval. When you confirm we ship by airmail (up to 2 kilo) or EMS (over 2 kilo) or surface mail (over 10 kilo) unless you have special shipping instructions. You pay book cost + shipping cost + 15/25 sh. packing and handling only.
Membership Benefits: If you wish to become a paying member you can receive the following benefits: * Next day response to your requests and immediate delivery * A discount on book searches * A discount of 5% on most purchases * Minimum orders of 40 sh. only * A research hour is 150 sh. (non-members 290 sh.) * You will receive new book news from time to time * Participation in special sales events
Missing text in Rare Books When we microfilm or scan a Sefer we take care to get the best copy we can. When the Sefer being copied is 200 or more years old there is a good chance that the library copy will have a defect somewhere or other. We choose the most complete copy we can find. We cannot guarantee that any copy of a rare or antique book will be complete.
New membership program Starting 1-1-12 all members will be charged a flat rate of 75 shekels for members and 150 shekels for subscribers for 6 months of service. Searches are no longer prepaid in the membership but are charged for each individual order at a discount rate.
Orders from VG.info The idea of the site is to record self-published and interesting Seforim that are not found in most stores. We record author and distributor information so that if their is an order we can track the Sefer down. We don't have a warehouse or bookstore but if the Sefer is out of print we often can search for a used copy and we can almost always make a bound or .pdf facsimile. As we are not a store and the books have to be "found" we don't charge your CC until we have them physically in our hands and only after we have sent you a final invoice for your approval.
Please register if you want a quick answer Thank you for your request. We didn't receive a registration form from you. We cannot process your order you until I have at least: 1. a shipping address, 2. a Tel. + Cell phone, 3. a credit card and expiry date (Your CC cannot be used until you get a detailed invoice for approval). So please register using the SSL form at https://www.virtualgeula.com/contact-order.htm. Or if you need further information Skype us at "Virtualgeula" evenings 20:00-22:00
Pre-Quotes for non-members Our service is a form of agency. We are your personal shopper and we will provide the book at whatever the local catalog price. The nature of the local book trade here is very ephemeral - no supplier has time to quote prices over the phone for small orders. (The difference between suppliers in the country on a book are usually quite tiny -  often less than 4 shekels i.e $1) Therefore we recommend if you want to get the full advantage of our speed, resourcefulness and efficiency - don't ask for pre-quotes. It slows down the whole process. Please read the page www.virtualgeula.com/terms.htm where everything is explained in detail and let me know if this is acceptable to you.
Self publishers If the author delivers via the mail there is a forwarding fee of 25 shekels. If the author has no distributor  there is a pick-up fee of 50-75 shekels in Jerusalem and 100 shekels outside Jerusalem.
Shipping prices Shipping prices: Shipping varies according to: weight, destination and means. We ship either via seamail (3 months in general to the USA non-insured about $4/kilo) and EMS mail (3 day delivery an average of $11 kilo). A normal quarto 400 pp. volume of Sifrei Kodesh usually weighs in the realm of 1 kilo packed. Since most of our orders are shipped directly from the Publisher to you – no one knows the exact shipping weight until he is at the post office. We can only estimate the weight in advance..
The Sefer is out of print The Sefer was printed in and does not seem to be available in stores. Please see attached We will try to obtain a copy from the author or if he has none left make you a copy (either as a bound book or .pdf) and mail it to you. The cost for a book search is 70 sh. plus the cost of the book (about 50 shekels if in print) plus the cost of postage and handling. Please fill out this form and email it to us if you want us to do a search.
We can find virtually any Sefer you need but .. ? If a new copy is unavailable at the publisher or in a bookstore we can offer a good-condition copy from a used book dealer. If no used copies are available we can prepare a .pdf or facsimile copy acceptable ?

Please read www.virtualgeula.com/findbooks.htm for pricing.
What is involved in a copy order ? What is involved in a copy order: * Search fees if applicable * Copying .90 sh. per page. or for Prescanned books .50-60 sh. per page. * Binding Hardcover 40-65 sh. * Delivery postage + 15 sh. packing and handling
Who are we ? Machon Mekorot is not a store or a distributor. We are an non-profit Institute for preservation and proliferation of Jewish books founded in Jerusalem in 1987. In 1995 we added the VirtualGeula shopping service for Seforim in print to create a meeting ground between authors and readers. In a sense we are a virtual Shidduch service for Seforim  buyers and authors ! ! We are your representative and are responsible to get you the exact Sefer you need from the supplier you choose and to get it to the shipper of your choice on time.
Why did two charges appear on my credit card ? The first is the books which I charge for as soon as the package is ready (almost 10% of the credit cards we are sent are invalid) then after we see that everything is OK we send the books and charge the exact price for shipping which is the second sum. If this is your first order and you didn't become a member there may also be a $1 test charge before we process you order.
Why is your email address not on the Web Page ? We removed our email since we have already more than 700 members and we cannot take the time to correspond with casual inquiries plus enormous quantities of spam that plague the Internet. After you register we will be happy to reply via email and answer any short inquiries you may have.
אישור הרשמה באתר וירטואל-גאולה אנו מודים לכם על פנייתכם לאתר וירטואל גאולה של מכון מקורות אם יש לכם הזמנה מהאתר נא למלא טופס המתאים ב www.virtualgeula.com/ordergw.htm אם יש לכם ספר מסויים שאתם מחפשים או נושא אחר נא לענות למייל הזה
אישור משלוח הספרים שהזמנתם נשלחו השבוע בדואר חבילות מירושלים ומצורף מספר משלוח אם אינכם בבית מחר אחה"צ או מחרתיי בבקר יש להשאיר פתק על הדלת והוראות לשליח איפה להניח את החבילה תודה ונשמח למלא בקשתכם בכל הקשור לספרי קודש
האם יש לכם הספר ... פעולת האתר הוא למצוא עותק מהספר שבקשתם ברגע שאתה נרשם אכן יש הזמנה ומתחילים לחפש את הספר בכל השלבים אנו מתיעצים אתך כדי לאמת שזה הוא הספר, בדיוק מה שחפשתם לדאבוני אי אפשר להתחיל את התהליך עד שתחתליט שאתה מזמין וממלא את הטופס הזמנה עם אמצעי תשלום אנו עובדים רק דרך התקשורת ושולחים דרך הדואר - אם יש שאילה לגבי מצב של ספר משומש נשלח לך תמונה דיגיטלית
הזמנה מאתר וירטואל גאלה התקבל הזמנה של ספריכם באתר וירטואל גאולה מצורף טופס הזמנה עם פרטי הנשלח ומסלול שהוא בחר בדואר כדי לחסוך לקונה זמן וכסף ניתן לשלוח את הספר ישר לכתובת של הקונה נא להדפיס את הטופס ולגזור את הכתובת ולהדביק אותו טוב לחבילה עם סרט סלוטייפ שקוף בכל מקרה יש לרפד ולעטוף את הספר טוב כדי שלא ינזק ולשמור את הקבלת רישום מהדואר ולשלוח לנו את מספר המשלוח במייל או בפקס כדי שיהיה לנו ולקונה מעקב אחרי החבילה
הזמנתכם בטיפול (ממספר מולי"ם) תודה על הזמתכם מאתר וירטואל גאולה נשלח לך קבלת מלכ"ר ומספר מעקב בדואר ברגע שהספר מוכן לשלוח
הזמנתכם מוכנה למשלוח הזמתכם מוכנה למשלוח מצורף קבלת מלכ"ר הכרטיס האשראי שלך תחויב מחר תעודת משלוח יישלח בנפרד בתוך יום או יומיים
הזמתכם התקבלה הזמתכם הקבלה בתודה אני נודיע לכם בהמשך ב"מייל" על מועד המשלוח
הזמתכם התקבלה עם קבלה לאישור הזמתכם התקבלה, בתודה מצורף בזה קבלת מלכ"ר ההזמנה תשלח אי"ה עוד השבועה בכל מקרה של בירור נשמח לענות במייל vgeula@gmail.com
חיפוש ספר שאזל מהחנויות אין עותקים העומדים למכירה בחנויות יתכן מאוד שיש עותקים משמומשים אצל סוחרים או אספנים או ניתן לסרוק את הספר ולעשות ממנו קובץ פדפ או עותק פקסמליה אבל פטרונות אלו יותר יקרים להמשך יש להרשם באתר
למה אני צריך לתת את הכרטיס אשראי שלום אנו שרות חיפוש ספרים - לא חנות יש לנן כ 700 לקוחות רשומות שרובם בחו"ל שהם מנויים לשרותנו אנו מחוייבים לטפל בהזמנות של הלקוחות החושרות ובפרט המנויים הרשומים שהם שלמו מראש עבור השרות לאומת אמזון ועוד אתרי קניה ברשת אין במסירת הפרטיים האישיים יותר מהצגת נכונות רצינית לרכישה אחרת הייתי אונה על מאות שאילות כל שבוע מגולשים שרוצים סתם להשוות מחירים
מחירים של ספרים חדשים תודה על פנייתך המחירים הם לפי מה שמופיע באתר - כל ספר כתוב מחיר או אם כתוב מחיר משוער בעת ביצוע ההזמנה נכתוב לך אם יש שינויים במחיר בפריט מסוים לפעמים אם הספר לא נמכר בחנויות יש תוספת איסוף לכל ספר כנ"ל רשום - "נמכר רק אצל המחבר"
מצורף דף פרסום למו"ל מצורף דף פרסום למו"ל המסביר איך לפרסם ספר בודד ורשימת ספרים
פנייה לוירטואל-גאולה/מכון מקורות ו שלום וברכה תודה שנרשמתם באתר אם יש ספר מסוים שאתה רוצה להזמין נא להשתמש בטופס שנמצא ב www.virtualgeula.com/ordergw.htm אם יש לכם שאילה כללית לגבי השימוש באתר, פעילות המכון או מנויים נא לכתוב מייל לכתובת הזה
פרסום ומסחר אלקטרוני של ספרי קודש מצורף עמוד המסביר את שרותי הפרסום ומסחר אלקטרוני שלנו
קבלה מצורף קבלה תודה מוירטורל גאולה שזכית לנו לסייע בעוד לימוד תורה
תודה על הפנייתך להצעת מחיר אבקש למלא את הטופס ההרשמה באתר https://www.virtualgeula.com/contact-order.htm כדי שנוכל לטפל בבקשתך באופן מיידי אחרת בקשתך יטופל רק אחרי גמר כל הזמנות ממנויים וממשתמשים הרשומים בכ"ר י. רוזנס יש לציין שאנו לא חנות ספרים אלא שרות חיפוש ספרים והספרים לא נמצאים אצלנו אלא אצל המפיץ, וקשה לקבל הצעת מחיר טוב על רכישה תאורטית. מילוי הטופס נחוץ לנו כסימן על נכונותך להשלים רכישה אם הפריט והמחיר מתאים לכם
תודה על פנייתך לוירטואל גאולה רק להבהיר אנו לא חנות ספרים, אנו שרות חיפוש ספרים בהחלט נוכל לעזור רק אני לא יכול להתחייב מראש אם הספר נמצא בדפוס ומה יהיה מחירו - שנדע נשלח חשבון מפורט לאישור סופית. בדרך כלל המחירים הם מחיר בחנויות בגאולה. על כל ספר שאין למצאו אותו אצל המפצים הגדולים - יש דמי חיפוש של 35 ש"ח ספר נדיר שחייבים להעתיק מספריה או לקנות מבית המחבר יש דמי חיפוש של 70 ש"ח אם אתה מעונין נא להרשם באתר בדף https://www.virtualgeula.com/contact-order.htm
תודה על פנייתך לחיפוש ספר תודה על פנייתך הספר שבקשתם לא רשום בקטלוגים באתר יתכן מאוד שנוכל למצאו לכם עותק בסריקה או עותק משומש עקב פניות רבות ממשתמשים רשומים אין באפשרתנו לחפש עותק כעת אנו ממליצים למלא את הטופס הרישום באתר אם אתם מעונינים לקדם את הטיפול בבקשתכם אין מילוי הטופס ומסירת מספר האשראי גורם להתחייבות כספית כל שהוא. הוא רק סימן שיש לכם כוונה רצינית לקנות את הספר אם אכן נמצא לכם עותק מהספר למכירה במחיר סביר